Where are these masks produced?
Our products are hand crafted in our family owned Texas facility using locally sourced materials. Our equipment and processes are uniquely suited to fulfill any size orders while maintaining our exacting standards of quality and craftsmanship.
Do you sell masks for young children?
No. The CDC recommends that although most people should wear a face mask, there are some exceptions to this.
What are the masks made of?
The masks are made using 3 different layers for maximum protection.
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The inner layer is a high thread count 100% cotton which is soft and cool on the face -
Inside is a non-woven, droplet repellent interfacing -
The outter layer is a tightly woven cotton batik or print with unique and eye catching designs.
Do these masks work like the N95 or surgical masks?
These face masks are not substitutes for N95, surgical, or procedural masks. They are also not FDA approved. However, if used correctly the masks can minimize the potential for person-to-person droplet transmission when combined with physical distancing. Learn more here.
Why not have "One size fits all" masks?
We've tried those masks and listened carefully to our customer's feedback. We believe everyone is equal but different. One size simply cant fit us all while providing comfort and proper protection.
What makes these masks so breathable?
The middle layer is made with an interfacing that provides both filtration and structure to hold the uniquely designed shape. This shape provides a nice gap between the mask and your mouth and nostrils therefore eliminating the suffocating feeling of having fabric pressed up against your face.
Can I ship my order to someone else as a gift?
Yes, orders can be shipped to a different address than the billing address. After you enter your billing address during checkout, you'll have the option to enter a new shipping address.
How do I know when my order ships?
When your order ships, you'll receive an email confirmation with the tracking number(s) and estimated delivery date(s).
What payment methods do you accept?
We accept visa, MasterCard, Discover, Amercian Express, debit cards, and PayPal.
Why doesn't my promo code work?
Please check that you entered the promo code exactly as shown, without spaces. Make sure to check the terms and conditions of the coupon. Some codes do have limited uses and/or expiration dates.
How do I sign in?
If you are a returning customer, click the "Log In" icon located on the top right of the screen, and enter your email address and password. If you are a new customer, click the "Log In" icon, and creat an account or sign in with your social account.
How do I update my account address or payment information?
You can update your information by signing in to your account, and click the 'My Address' or 'My Wallet' tab located at the top of the screen. Once you're in the 'My Account' section, you will be able to update your information.
How do I view my previous orders?
Sign in to your account, and click the 'My Orders' tab at the top of the screen.