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STORE POLICY

Customer Care

We here at Dirtbaggers are committed to providing exceptional customer service. We endeavor to make sure that all items listed on our website are available, and that pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an alternative item, a backorder or a full refund.

Privacy & Safety

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dirtbaggers.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
   

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@dirtbaggers.com.

Wholesale Inquiries

Wholesale Inquiries

Today's discerning customer demands a high-quality product that provides excellent value. Dirtbaggers is a family-owned business that is committed to providing the finest products, service, and value for our vendor partners and their customers. 

Our products are crafted in our Texas facility using locally sourced materials. Our equipment and processes are uniquely suited to fulfill any size orders while maintaining our exacting standards of quality and craftsmanship.

 

At Dirtbaggers we carefully consider our retail partners to ensure that there is an alignment of company values and store aesthetics. It is our goal to be a major contributor to the success of every retail partner we work with. If you are interested in partnering with Dirtbaggers in a wholesale relationship please fill out the form here.

Restrictions

  • Wholesale accounts cannot redeem Dirtbaggers coupons not specifically targeted towards wholesale accounts

  • There is a minimum purchase quantity of 25 face masks on wholesale orders

  • Any violations of our wholesale dealer policies will result in permanent revocation of wholesale privileges.

 

How to Apply

  • Fill out the form here.

  • If you meet the requirements, we will approve your account within 2 business days.  Once you are approved, you will gain access to the wholesale section of the website.  Pricing in this section, as well as bulk discounts and shipping, are fixed.  We do not offer per account pricing at this time.

 

Thank you very much for giving us an opportunity to earn your business!

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

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